Integrated store management solution
(OneOrder)
Deliver new experiences to your customers.
We offer new and innovative services that can maximize the efficiency of store management.
Explore OneOrder, our smart integrated store management
solution that provides services customized to your store.
OneOrder provides all the store management functions you need in the smartest and most personalized way through an integrated system. According to the characteristics of various types of stores, such as regular sit-down stores, delivery-only stores, catering service stores, we provide consulting on the entire customer experience at the store: customer visit→entry into store→menu selection→ order placement and payment→production→pickup/delivery.
Customers We Serve
Service Achievements
(As of 2021.01, overlaps included)
Reliable solution trusted by 36 brands
Our solution is currently installed in 1,790 stores to support efficient store management.
Maximize synergy by combining necessary functions according to the characteristics of your store.
Main Services
In addition to our reliable solution for basic store operations, we provide expanded services customized to the characteristics of your store through integration of solutions.
OneOrder POS
Our proprietary POS solution support integration with OneOrder solutions such as Table Order, ODS and KIOSK.
※ Additional services, including O2O reservation and order brokerage services (e.g., Baedal Minjok, Yogiyo, Coupang Eats, etc.) can be provided.
O2O reservation, order, and brokerage services can be provided without any additional program
(integration with the existing POS system available).
※ What is O2O?
O2O refers to an online and offline order and delivery integration service that enables one-stop management of orders and deliveries by integrating orders from various online channels and linking them directly to suitable delivery agencies. OneOrder's O2O service, O'Channel, can be installed and used as a plug-in in your existing system.
One-stop solution, from processing orders from various channels to delivery, without replacing your existing POS system
OneOrder O’Channel
By providing solutions that perfectly meet the growing need for online order processing and delivery agency brokerage services, we help maximize sales and deliver differentiated customer experiences.
Orders from various online channels can be managed using a single solution.
It is possible to manage both online and offline orders in real time, and call and designate delivery agencies all at once.
Provision of the KIOSK solution tailored to the characteristics of different businesses, such as F&B companies, cafés, corporate catering providers, and ticketing companies
OneOrder KIOSK
KIOSK is a core solution for an automated/unmanned system that maximizes operational efficiency and delivers differentiated customer experience (CX), including order placement and payment, ticketing, corporate catering, and contactless payment (tap-to-pay).
Utilization rate of more than 50% without training and guidance Quantitative contributions to sales and labor costs confirmed
Simplified service guidance for international customers and large groups of customers
Convenient order placement without waiting
Maximization of production efficiency through real-time delivery of orders and elimination of paper orders
OneOrder ODS
Orders are delivered to the kitchen in real time and directly linked with pickup/delivery, maximizing production efficiency.
Since there is no misplacement of orders, there is no loss due to disposal. When the production is complete, a pickup/delivery request is automatically made, enhancing production efficiency.
Increase in work efficiency and speed with real-time order management and elimination of receipt organization
Just tap to place an order at your table! Contactless ordering solution that supports different concepts of establishments, such as fine dining and Korean restaurants, and airport concessions
OneOrder Table Order
Table Order is a tablet-based self-ordering solution that provides operational efficiency by reducing the overall ordering time and minimizing the number of servers taking orders.
With the management system, you can flexibly use marketing techniques, such as making upsell offers, to increase your average order value (AOV).
By simplifying order taking and facilitating communication between the wait staff and the kitchen, you can focus more on customer service.
Smart customer experience incorporating trends
The solution provides customer waiting time and reservation management functions to accurately notify visitors of the waiting time so that they can use the waiting time efficiently,
OneOrder Waiting
contributing to increasing customer convenience as well as table turnover.
※ Notifications via KakaoTalk, SMS, DID, and hologram
The solution enables efficient staff arrangement by streamlining customer waiting management and customer guidance service, increasing customer satisfaction.
Operational efficiency is increased by eliminating employee fatigue arising from constantly guiding customers and mistakes in entering contact information.
Real-time management of customer waiting time and reservation
Smarter staff traffic flow and work arrangement!
OneOrder Smart Watch
The smartwatch-based calling and answering device solution facilitates communication among the wait staff, kitchen, and customers.
※ The solution is a system optimized for task arrangement of wait staff, which enables prompt response to customer requests through integration with other OneOrder solutions. such as ODS, Table Order, and KIOSK.
Increase in table turnover through real-time response to customer requests
Immediate response to customer requests
Effective communication among the wait staff, kitchen, and manager
A service that incorporates robots into OneOrder solutions: order placement→confirmation and production→calling of the delivery bot and delivery to the table
OneOrder Robot
Integration with other OneOrder solutions for effective utilization Customized service portfolios according to the characteristics of the store
The delivery bot service can be integrated with Table Order or ODS
Various types of cooking robot services are available, including the barista bot and noodle bot.
Contact-free unmanned pickup system for the new contactless era
OneOrder Pick-up BOX
Development of an unmanned pickup zone based on the automation of the process of order placement, order processing, customer notification, and pickup.
Optimization of order and pickup flow
Maximization of marketing effects through transparent display advertising
Delivery of new customer experience with a fun process of knocking, authentication, and product pickup.
Customized development service for businesses that require an exclusive mobile order channel tailored to their brand’s identity
OneOrder customized development service
A service that develops an exclusive order and delivery app and website for franchises and businesses with needs for branding
Since only the actual design cost is charged, the initial investment cost is reduced by 200 to 300 million won on average.
Feature updates are provided, and there is no charge for operational services.
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Customer Cases
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