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Smart Business

A reliable partner in IT system management for your lifestyle and entertainment business

System Management

We facilitate the digital transformation and growth of your business through systematic
and expert IT system operation and management.

Global lifestyle and entertainment business IT system management experts are here to support your business.

Based on our accumulated know-how acquired from developing and operating IT systems for CJ Group’s affiliates (68 domestic companies and 153 subsidiaries in 15 countries), in food, entertainment, distribution, and logistics business, we operate and manage an IT system optimized for the value chain of your industry to enable the digital transformation of your business.

The service is recommended for

  • Food and food service companies

    Food and food service companies

  • Online and offline distribution companies

    Online and offline distribution companies

  • Logistics service companies

    Logistics service companies

  • Entertainment and media companies

    Entertainment and media companies

Main Services

  • Food and Food Service SM

    We provide total IT solutions for manufacturing and distribution of food ingredients and food products, and operating various food service brands.

  • Logistics and “New Retail” SM

    Utilizing our nationwide logistics network, we provide IT-based smart distribution services to deliver products safely and quickly to consumers.

  • Entertainment and Media SM

    Based on our system building technology and know-how for entertainment and media businesses, we provide differentiated IT-based services, leading the era of media convergence.

  • Common Service SM for CJ Group

    We operate and manage a user-friendly IT platform for smooth communication among all employees and affiliates within the group as well as flexible organizational culture and smart working.

Differentiated Features

  1. Adoption of the Service Level Agreement (SLA)

    By adopting the service level agreement policy for the quantitative measurement of the level of IT system management service and improvement of deficiencies, we ensure the reliability of IT services, improve service quality, and deliver customer satisfaction.

  2. IT Service Management (ITSM) Compliance

    Based on our global standard process (IT Infrastructure Library, ITIL) capabilities, we have established a service quality management system to enable quantitative visualization of IT services, secure customer trust, and enhance customer value.

  3. On-Site Business Support

    We are committed to communicating with our customers, focusing on business innovation (BI) and business relationship (BR). By working in close communication with them, we identify areas for improvement and set innovation objectives for our customers.

  4. Operation of the IT Contact Center

    We offer a one-stop service from reception to responses to IT-related inquiries by integrating all channels for inquiries into a single IT contact center. In addition, we promote the efficient performance of the IT management department by gradually expanding the range of tasks it can handle on its own.

  5. Failure Prevention Measures

    For the systematic, non-stop prevention of failures, we offer an around-the-clock first-line support and operate a 24/7 monitoring system for IT systems in service.

Customer Cases

  • Food and Food Service Business

    Food and Food Service Business

    • CJ CheilJedang: Operation of the production, purchasing, and sales systems for the food, material, bio-resources, and bio divisions
    • HK inno.N: Operation of the pharmaceutical manufacturing and sales systems
    • CJ FoodVille: Operation of the systems of domestic and overseas stores
    • CJ Freshway: Operation of the systems of food distributors and catering service providers
  • Distribution Business

    Distribution Business

    • Logistics and “New Retail”
    • CJ Logistics: Operation of domestic logistics-related (e.g., CL, parcel delivery, freight forwarding, maritime transport, etc.) systems
    • CJ ENM Commerce Division: Operation of the systems of sales channels, such as home shopping, e-commerce, T-commerce, and financial services
    • Olive Young: Operation of the domestic and Chinese POS, sales, and online mall systems
    • CJ Telenix: Operation of the systems and infrastructure of the Seoul, Busan, and Daejeon call centers
  • Entertainment and Media Business

    Entertainment and Media Business

    • CJ ENM Entertainment Division: Operation of the systems for the production, distribution, and management of broadcast (e.g., tvN, OCN, etc.), movie, music (Mnet), and animation content
    • CGV: Operation of the theater management system and the systems of sales channels, such as the POS, ticket kiosk, website, mobile app and web, and photo ticket kiosk
  • Common Services for CJ Group

    Common Services for CJ Group

    • Operation of the group portal (CJ World), HR, management information, and e-learning systems
    • CJ Logistics Construction Division: Operation of the systems related to the construction, real estate, and resort divisions
    • Operation of the systems of subsidiaries and affiliates, such as CJ Seafood, Wonji, CJ MD1, Don Don Farm, CJ Digital Music, Studio Dragon, CJ K-Valley, and CJ 4DPLEX

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and we will respond as soon as possible.

T.
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Consent to the Collection and Use of Personal Information (Required)

1. Purpose: Provision of responses for customer inquiries and management of inquiry status
2. Collection Items: Name, contact information, e-mail address, company (affiliation)
3. Retention Period: For 36 months from the date on which the consent is given

You have the right to refuse to provide consent to the collection and use of your personal information. However, please note that if you fail to provide consent, the submission of your inquiry will be restricted.

※ CJ OliveNetworks does not collect the personal information of a minor under the age of 14.

Contact Us

No attachment found

* You can send up to 10 MB in attachments. Supported file formats: zip, pdf, hwp, ppt, pptx, doc, docx, xls, xlsx, jpg, jpeg, png, gif

Consent to the Collection and Use of Personal Information (Required)

1. Purpose: Provision of responses for customer inquiries and management of inquiry status
2. Collection Items: Name, contact information, e-mail address, company (affiliation)
3. Retention Period: For 36 months from the date on which the consent is given

You have the right to refuse to provide consent to the collection and use of your personal information. However, please note that if you fail to provide consent, the submission of your inquiry will be restricted.

※ CJ OliveNetworks does not collect the personal information of a minor under the age of 14.