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Smart Business

Innovation of digital customer experience

Web and App Services

In order to improve your service competitiveness and value,
we help you deliver user-friendly digital experience that can be enjoyed by all your customers,
with all devices, and at all touchpoints.

Contact Us

We create differentiated customer experience optimized for your business needs by developing data-based web and app services.

We provide total services for your business, including CX consulting, UX design, UI development, and web and app development.
We offer additional support in developing an online guide as well as implementing and managing a business project.

Customers We Serve

  • We want to launch a new online service!

    We offer comprehensive services for your new business project, from business model development and pre-consulting to project implementation.

  • Our online service needs continuous improvement and efficient operation!

    We provide efficient service operation by improving functions and increasing usability based on customer data analysis.

  • We’d like to achieve better KPI results by utilizing user analysis!

    Based on our marketing performance analysis and customer data analysis, we support your online events to help you achieve your desired performance objectives.

Service Achievements

  • Number of websites
    developed/in operation     0

    We have developed and operated websites for various companies and brands, including CJ Group.

  • Number of mobile
    apps developed/in operation     0

    We have developed and operated mobile-optimized apps for various companies and brands.

Main Services

  • UX/UI

    • UI/UX planning and consulting
    • Data-based usability diagnosis and evaluation
    • Service prototyping
    • Web and app governance management
    • B2C and B2B content design
    • Digital trend insights reporting

  • Project & Management

    • Website and mobile website development
    • iOS/Android app development
    • E-commerce website development
    • Operation of the digital channels of brands
    • CX consulting

  • Marketing

    • Analysis and suggestion for marketing using growth hacking
    • VoC and VoE data analysis through GA, Beusable, R studio, etc.
    • SEO and web accessibility consulting
    • Data visualization content production
    • Internal and external design and guide
    • E-commerce content production

  • Solution

    • Smart receipt service
    • Mobile coupon sending service
    • CHEF GO (CJ FoodVille's integrated pickup and delivery app)

Differentiated Features

  1. Design a better customer experience based on scientific analysis of customer behavior patterns!

    By analyzing customer behavior data using Google Analytics, Firebase, R Studio, Power BI, Beusable, and other analytics tools, we continuously improve the usability of services and create value.

  2. Customer behavior data and insights for optimal decision making!

    Based on behavioral analytics, we identify customers’ use patterns and problem experienced by customers as well as track their experience before and after using the channel to derive insights for developing a data-driven strategy.

Customer Cases

  • Food service company C

    Food service company C

    Consulting and development of the CHEF GO app

    We designed and developed the UX/UI of the integrated online food delivery app for CJ executives and employees and general customers to order food products of various FoodVille brands, such as VIPS, Seasonal Table, The Place, The Steak House, Cheil Jemyunso, facilitating various customer-oriented promotions.

  • Logistics and transportation company C

    Logistics and transportation company C

    Mobile app UX consulting

    In order to completely reorganize CJ Logistics' app and upgrade its services, we provided UX consulting to develop service strategies and improvement measures for customer experience. We also developed the IA and service flow of the app and designed the UI to present visible consulting results.

  • Cooperative association H

    Cooperative association H

    Online shopping renewal

    We improved the usability of the UI/UX design and provided benefits tailored to customer preferences to increase customer loyalty.

  • Global lifestyle and culture
    company C

    Global lifestyle and culture company C

    Improvement of the brand experience on CJ Group's website

    We provided data-driven UX consulting and upgraded the UI/UX design to deliver brand experience containing CJ Group’s new vision.

  • Food manufacturing company C

    Food manufacturing company C

    Development of a mobile sales management app

    We developed a mobile app (Android and iOS) incorporating the business system that was only available on PC, and digitized offline tasks, such as sales orders, employment contracts, and attendance contracts.

  • Cosmetics company A

    Cosmetics company A

    Operation of the UI of Sulwhasoo’s Vietnamese online shopping mall UX consulting for Illiyoon's Korean online shopping mall

    We provided Magento-based online shopping mall operation and offered consulting to improve usability.

Awards

  • Won the Grand Prize in the Communication category

    In 2023

    Dev.Inn Tech Blog
    iF DESIGN AWARD 2023

    Won the Grand Prize in the Communication category

Would you like
to inquire now?

Please submit your inquiry,
and we will respond as soon as possible.

T.
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1. Purpose: Provision of responses for customer inquiries and management of inquiry status
2. Collection Items: Name, contact information, e-mail address, company
3. Retention Period: For 36 months from the date on which the consent is given

You have the right to refuse to provide consent to the collection and use of your personal information. However, please note that if you fail to provide consent, the submission of your inquiry will be restricted.

※ CJ OliveNetworks does not collect the personal information of a minor under the age of 14.
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* You can send up to 10 MB in attachments. Supported file formats: zip, pdf, hwp, ppt, pptx, doc, docx, xls, xlsx, jpg, jpeg, png, gif

Consent to the Collection and Use of Personal Information (Required)

1. Purpose: Provision of responses for customer inquiries and management of inquiry status
2. Collection Items: Name, contact information, e-mail address, company
3. Retention Period: For 36 months from the date on which the consent is given

You have the right to refuse to provide consent to the collection and use of your personal information. However, please note that if you fail to provide consent, the submission of your inquiry will be restricted.

※ CJ OliveNetworks does not collect the personal information of a minor under the age of 14.
Submit